Delivery

Our standard UK delivery time is 2-4 working days and costs £2.90. All UK orders over £30 will receive free delivery.

We also offer European delivery to the following countries. Please allow up to 10 working days for international delivery.

Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia,  Liechtenstein, Lithuania,  Monaco,  Netherlands,  Norway,  Poland,  Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.

 

Returns

If you have any problems with your order or want to return your items, please email cass@proper.co.uk to make arrangements. Following the return of items in good condition, we will refund all returned items up to 28 days from the date of delivery.

To be eligible for a refund, all products must be unused and in the same condition that you received it. All individual packs must remain unopened, uneaten and ready to eat. Individual packs cannot be returned on their own, but please let us know if you had any problems with your order and we will do our best to make it up to you.

 

Cancellation

Deliveries are picked and dispatched shortly after they are ordered, so unfortunately we cannot cancel orders. If it arrives and you are still unsatisfied, email cass@proper.co.uk and we will help you from there.

 

Offers

Spend £50 on any of our products and get a free case of PROPERCORN or PROPERCHIPS. To redeem this offer, add a single serve or sharing case of your choice to your basket. The discount will automatically be applied at checkout. If you have any issues, please email cass@proper.co.uk.