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About this policy

This cookie policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used.

This policy should be read together with our privacy policy, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information. If you have any questions about this policy please contact snack@proper.co.uk.

What are cookies and why we do we use them?

A cookie is a small text file that is downloaded onto your device (e.g. computer, mobile phone or tablet), when you visit a website. Cookies contain information that is transferred to your computer's hard drive and are used to distinguish you from other website users.

Cookies are commonly used to improve the performance of websites, to optimise user and to provide website owners with information on how their website is used. For example, cookies may monitor how many times someone visits a website, which pages are read on that website, and where website users are located. Some of this data will be aggregated or statistical, which means you will not be identified individually.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Types of cookies we use

We use the following types of cookies on our website:

Strictly necessary cookies

These cookies are necessary for the operation of our website. They include, for example, cookies that enable you to navigate our site, display the correct page for the device you are using, and donate using our donation platform. These cookies are usually only set in response to actions made by you which amount to a request for services, such as filling in forms. You can set your browser to block or alert you about these cookies, but this may mean that some parts of our website will not work.

Optional cookies

Analytics / statistical cookies: These cookies allow us to track visits to our site and traffic sources so we can measure and improve performance. They also help us to understand how visitors move around our site and which pages are the most popular, so that we can optimise our website. All of the information these cookies collect is anonymised. If you do not allow these cookies we will not know when you have visited or how you have used our site.

Functional / preference cookies: These cookies allow our website to provide enhanced functionality and personalisation. They work by remembering choices made by you or the way you interact with our website in order to enhance your experience by remembering your preferences. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting / marketing cookies: These are cookies from third parties such as our advertising partners and social media platforms. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. These cookies work by identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We use 'first party cookies', which are set and collected by us and are only used by our website when you visit it.

Our Website, like many others, also uses Google Analytics, provided by Google, Inc. (“Google”). This involves cookies used to collect and analyse data about use of the website (which may include the user’s IP address). Google stores this data on its servers, including in the United States, and uses this to measure and analyse the use of the website, report on website activity and to provide other services relating to internet usage. Google may also send this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not connect the User’s IP address with any other data held by Google.

We also use 'third party cookies' set and collected by our website service providers, advertising partners and our social media service providers. Third parties may use cookies on their own websites, and you may receive cookies delivered from these websites. We have no access to, or control of these cookies, should this occur. To understand more about third-party cookies used or to deactivate the use of third-party cookies, please visit the relevant provider’s websites directly.

Further information about the cookies that we use is set out at the end of this policy.

How long are cookies stored?

Cookies may be either “persistent” or “session” cookies. Persistent cookies consist of a text file sent by a web server to a web browser, that will be stored by the browser and remain valid until a set expiry date (unless deleted by the user before the expiry date). Persistent or tracking cookies are employed to store user preferences and allow to customise how information is presented through site layouts or themes (for example, allow to retain website language preference). Session cookies, on the other hand, are used by the server to store information about user page activities during a session, so that users can easily pick up where they left off on the server's pages or, for example, can store ordering information needed to make shopping carts work. Session cookies will expire at the end of the user session, when the web browser is closed.

Further information about the duration that cookies used on our website are stored is set out at the end of this policy.

Consent to use cookies

We will ask for your consent to place all cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, i.e. strictly necessary cookies (e.g. to allow you to purchase products on our website).

You may refuse or withdraw consent provided to the use of cookies or manage your cookie preferences by choosing the appropriate settings on your browser. It may be necessary to refresh the page for the updated settings to take effect.

Managing cookie settings and opting out of cookies

Most browsers have built in privacy settings that provide differing levels of cookie acceptance, expiration time, and disposal after a user has visited a particular site. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Your browser’s website should contain instructions on how you can do this.

Please note, if you block strictly necessary cookies then you may be unable to access certain areas of our website and certain pages will not function properly. We cannot accept liability for any malfunctioning of the User’s device or its installed web browser as a result of any attempt to turn off cookies.

You may also choose to opt-out of use of optional cookies when starting a new session on our website. It may be necessary to refresh the page for the updated settings to take effect.

Changes to this policy

We may update this policy from time to time. If we make significant changes, we will let you know, but please do check regularly this policy to ensure you are aware of the most updated version.

This cookie policy was last updated on [insert date].

Our use of cookies

The table below provides more information about the individual cookies we use and why:

Cookie name and provider

Purpose

Cookie type

Duration

_secure_session_id

Proper.co.uk

Necessary for the shopping cart functionality on the website.

Strictly necessary

Persistent: 1 day

_shopify_d

Proper.co.uk

The cookie is necessary for the secure checkout and payment function on the website.

Strictly necessary

Session cookie

cart_currency

Proper.co.uk

The cookie is necessary for the secure checkout and payment function on the website.

Strictly necessary

Persistent: 13 days

secure_customer_sig

 

This cookie is used to store customer credentials securely when processing a purchase on the website - the cookie is essential in making a secure online transaction.

Strictly necessary

Persistent: 1 year

_shopify_m

Proper.co.uk

Stores the user's cookie consent state for the current domain.

Functional / preference

Persistent: 1 year

_shopify_tm

Proper.co.uk

Stores the user's cookie consent state for the current domain.

Functional / preference

Persistent: 1 day

_shopify_tw

Proper.co.uk

Stores the user's cookie consent state for the current domain.

Functional / preference

Persistent: 13 days

_tracking_consent

Proper.co.uk

Stores the user's cookie consent state for the current domain.

Functional / preference

Persistent: 1 year

CONSENT

YouTube

Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for UK GDPR-compliance of the website. 

Functional / preference

Persistent: 5,938 days

CookieConsent

Proper.co.uk

Stores the user's cookie consent state for the current domain.

Functional / preference

Persistent: 1 year

Cookietest

Proper.co.uk

This cookie is used to determine if the visitor has accepted the cookie consent box.

Functional / preference

Session cookie

KL_FORMS_MODAL

Proper.co.uk

Determines whether the user has made any subscriptions on the website, so that the website does not show subscription forms to the user, which already have been filled out.

Functional / preference

Persistent: 1 year

m

m.stripe.com

Determines the device used to access the website. This allows the website to be formatted accordingly.

Functional / preference

Persistent: 2 years

_landing_page

Proper.co.uk

Stores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites.

Targeting / marketing

Session cookie

_orig_referrer

Proper.co.uk

This cookie is used to collect information on a visitor. This information will become an ID string with information on a specific visitor – ID information strings can be used to target groups with similar preferences, or can be used by third-party domains or ad-exchanges.

Targeting / marketing

Session cookie

_s

Proper.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

Targeting / marketing

Session cookie

_shopify_evids

Proper.co.uk

Contains data on the content of the shopping cart. This data is used for marketing purposes by promoting related products or for retargeting purposes.

Targeting / marketing

Session cookie

_shopify_s

Proper.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

Targeting / marketing

Session cookie

_shopify_sa_p

Proper.co.uk

Collects data on visitors' behaviour and interaction - This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites. 

Targeting / marketing

Session cookie

_shopify_sa_t

Proper.co.uk

Collects data on visitors' behaviour and interaction - This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites. 

Targeting / marketing

Session cookie

_shopify_y

Proper.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

Targeting / marketing

Session cookie

_y

Proper.co.uk

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

Targeting / marketing

Session cookie

VISITOR_INFO1_LIVE

YouTube

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

Targeting / marketing

Persistent: 179 days

YSC

YourTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Targeting / marketing

Session cookie

__kla_id

Proper.co.uk

This cookie is used to collect information on the visitor's behaviour. This information will be stored for internal use on the website – internal analytics is used to optimize the websites or to register if the visitor has subscribed to a newsletter.

Analytics / statistical

Persistent: 2 years

_ga

Proper.co.uk

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Analytics / statistical

Persistent: 2 years

_gat

Proper.co.uk

Used by Google Analytics to throttle request rate.

Analytics / statistical

Persistent: 1 day

_gid

Proper.co.uk

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Analytics / statistical

Persistent: 1 day

collect

Google Analytics

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

Analytics / statistical

Session cookie

Availability